It is tough to think positively in a crisis... Leaders must be willing to ask for help. They should rely on a mentor, an internal management team, and an external support group. No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly. Leaders must also remember that they are in the spotlight during a crisis. It is imperative that they stay focused on their True North.
- Bill George, Harvard Business School professor
